Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Ciara O

By Ciara O | 27 Jul 2020

Bought an Audi A3 from Watford Car Sales. They were such a fantastic
dealers. Very honest and informative and made it a lovely experience. The
car was in mint condition, looked like it had never even been driven
Paula P - P.Bar
Just a quick note to say a big thanks to Ritchie for taking the time with me today as i really had a long list of things i wanted & needed - thanks for dealing with each one (even if you thought some of the things were abit quirky or odd).

Really easy to talk with and didn't rush me into a decision I would regret - really happy with the service and the entire experience - 11 out of 10.

I will certainly be coming again as i've recommended you to all of my friends.
Elliot Lewin
Great customer service salesperson (ROB) listened to what I wanted didn't try to sell me anything I didn't want - wasn't t pushy very friendly 10/10
Some time ago got a BMW from this company. All I can say, great service, friendly guys, people with experience. I had a funny unforgettable experience.
Jen Digby
A friend that works at Audi said I should try this company as she\'d heard they were very good and listened to what you wanted and why.....without attempting to sell you something more expensive than you can afford.

Big thank you to Rob who was attentive and even kept his cool when having his hand bitten by a passing dog :- o

Thanks to everyone at Watford Cars and i more than happy to recommend this company and Rob - who went out of his way as promised to look after local people and delivering just exactly what was promised!
malcolm harding
great atmospherre and what i thought would be an intimidating sales experience was completely the opposite. Staff friendly and made the process easy and comfortabale. My wife and I advised friends to pay watford cars a visit after they had their car written off - thanked us for their advice and were chuffed with the Toyota car they purchased and hadn't previously been aware of.
Testimonial :very good experience, friendly staff
Frank Bundy
Good experience.
Would recommend giving them a go.

Mr Maurice Clifford

Had visisted late last year and took up offer to assist me in the future - I was undecided beween a Toyota Auris and a Toyota Verso I had seen advertised in two other seperate car dealers.

I was helped out by James on a visit I made 3 or 4 months ago, this time I was helped out by Richard who gave me his previous experiences of both. Richard called me several ldays later and said they were due to get delivered a Toyota Auris - I popped over to see the car within twenty minutes I'd purchased what I consider to be a fantastic car.
Maurice Clifford
Great visit - helpful and happy to spend time discussing options on pro's con's on my wanted list. James gave me plenty to think about on his experiences and insights to each vehicle i had on my wanted list.

Thank you for all your time and your kind offer to assist in the future.
Giles Standley
Good variety of cars. All look good and presented well.
Howard Coates & Family
Thank you!!!!!

Terrible experience at one of the large london car supermarkets where we were made to feel like cattle and treated with disdain for daring to ask for help.
Upon reflection, we should have stayed local - all at watford car sales couldn't do enough for us - honest chaps who when couldn't answer a question said so and went away to find out and then provided me a print out with facts, figures and more. Helpful, honest company where staff do all they can instead of trying to "wing it" and giving me incorrect info.
Kate C
Thanks Peter - just what i wanted.

Sean Rothwell
Comfortable atmosphere, staff happy to let you get on and inspect the car and answer any questions. Very happy with the Alfa Romeo I purchased and more than happy to recommend these guys.
Ashley Frith
Nice people to deal with, not pushy like most car dealers and leave you to make your own mind up. I travelled over 90 miles to view the car I purchased and it was exactly as described when I made my initial enquiry via telephone.

Stress-free purchase and I would recommend this dealership.
Mr Graham Brown
My 23 year old daughter recently purchased her 1st car from yourselves + was naturally very nervous about the process. I am pleased to say that both Miles + Matt were perfect gentlemen + could not have been more helpful or courteous.
Sandra from Carpenders Park
Talk about impulse....... I saw the car of my dreams on Saturday at Watford Car Sales. of course I brought it, and would like to thank the team - Matthew, Jim and of course Ritchie for their invaluable help with my purchase. I am so happy. Amazing.
Jane - Apsley, Hemel Hempstead
Very friendly and professional outfit, I am happy to have done business with Rich. Jim was a gent too. I would be happy to recommend Watford Car Sales.
Caroline Rita Brock - Hemel Hempstead
Thank you ever so much for finding me exactly the car I wanted!

Katie Simmons - Oxhey
Just a quick note to say a huge thanks to everyone at Watford Car Sales in helping me purchase my Vauxhall Corsa - special thanks to Ritchie who went out of his way to answer ALL of my questions and showing me how everything worked!!!
Heather Cooper
Thank you so much for helping me with my recent purchase of a Toyota Aygo automatic. As an "older lady" I was very nervous as this is only the second car I have bought.

I was able to trade in my Nissan Micra (with many dents and bumps) for a fair price. The procedure was dealt with in an efficient and friendly manner. I was able to wander around freely without any pressure to buy or hard sell. I am very happy with my car and recommending Watford Car Sales to friends and family.
Thomas Cuell
I was dreading having to replace my car which was written off and having to deal with all the hassle from pushy salesman. After walking away from several well known 'Car Supermarkets' due to the pressure to purchase anything I happened to be passing, it was a surprise and a relief to visit my local car dealer and be left to get on with making my own mind up. The whole thing was hassle free & I will be directing my friends & family to Miles & Gary at Watford Car Sales.
Manish Khaling
This is the second time I have bought from Watford Car Sales I will not compare it to any other car sales in Watford as this would decrease its value in customer care and the quality of vehicles it sells WCS The quality of service Rich and Miles gives is second to none I would always recommend to buy from WCS as the cars they sell are top class Even if there are any glitches they help to fix it with an open mind which gives you a peace of mind when you buy from them Keep it up guys
Andy Boston
I've dealt with a number of car dealers in the past and I have to say that Watford Car Sales are the best in my experience. The staff are relaxed, extremely friendly and professional.

Every issue with my Mini Cooper was dealt with without a single quibble, charge or sharp intake of breath.

I'll definitely be recommending Watford Car Sales to anyone who asks!
Mr Peter Tripp
The staff at Watford Car Sales are amazing friendly and helpful which made buying a car from them easy The relaxed atmosphere and excellent service made it a pleasure to buy my VW I would recommend them to my friends and family without doubt
Mr & Mrs Nelson, Rickmansworth, Herts
Our local garage suggested we look for a new car at Watford Car Sales and we were left alone to view at our leisure without being annoyed by pushy salesmen. All the paperwork was done for us and even though the starter motor on our VW failed two weeks later, the issue was resolved immediately and at no cost to ourselves.
Geoff Evans
Very helpful and friendly. No hassle when browsing cars. Couldn`t believe how quick and smooth things were made.
Mrs N Jennings, Watford
Family run business - helpful staff who let you browse whats there without being pushy. Our local garage recommended we pay you a visit and our daughter is over the moon with her new Vauxhall Corsa!!
Mr K Dunning, Garston, Watford
Absolute pleasure to deal with everyone at Watford Car Sales. Didn't hassle or pressure me unlike most car dealers - relaxed atmosphere which made the decision to buy a new family car all the more easier. Cheers
G Moss, Oxhey, Watford
Enjoyed dealing with Miles who helped me pick my first ever car. He answered all my questions patiently and went out of his way to assist and offer his opinion to make sure I made the right choice. Thanks for being patient and thank-you for all your help.
Alice Hinchcliffe - St Albans
Patient and informative assistance provided in order for me to choose the most suitable car for my requirements - thank you for spending the time with me and the research undertook when purchasing the VW Jetta.
Ms Wendy Jackson - Borehamwood
Paul our mechanic said you were the most reputable dealer in area and he was right Good luck to you
Great cars & friendly service! Look here before anywhere else! Family business with great ethics. Thanks for our car. Mr & Mrs Waters Watford, Herts
John Clough, Bushey
Excellent service and advice which made the process easy and uncomplicated.
Alan Hamlet
Love the Vauxhall Zafira I purchased from Watford Cars - the after sales service was excellent and the staff were friendly and eager to assist.
Hannah Rossington
Ritchie was extremely helpful and made the process of buying a car extremely easy - I was impressed with the service and the advice I was given.
Donna Wiseman
I purchased my Suzuki Swift from Watford Car Sales in November and am happy to recommend them to any of my friends.
Nicholas Price
Was grateful for the guidance and advice provided when looking to purchase a car - Ritchie was honest and talked me through each stage of the purchase in great detail.
Andrew Colley
Was impressed by the friendly and relaxed atmosphere as well as the advice provided. The vehicle we purchased is first class and is excellent value for money!
Spencer Rose
Excellent service with a friendly atmosphere - will always recommend to my family and friends.